BEIJING, July 22 (Xinhua) The State Post Bureau today issued a notice on consumer complaints in the postal industry in June 2019. According to the circular, the State Post Bureau and the postal administrations of provinces (autonomous regions and municipalities) handled a total of 44,844 consumer complaints in June, of which 42,840 involved express delivery services, accounting for 95.5% of the total complaints.

　　According to the circular, in June 2019, the State Post Bureau and the postal administrations of provinces (autonomous regions and municipalities) handled a total of 44,844 consumer complaints through the "12305" postal industry consumer complaint telephone and complaint website. There were 2004 complaints involving postal services, accounting for 4.5% of the total complaints; There were 42,840 cases involving express delivery services, accounting for 95.5% of the total complaints.

　　Among the complaints handled, the number of effective complaints (determining corporate responsibility) was 1637, a decrease of 68.1% over the same period of last year. Among the effective complaints, 158 involved postal services, accounting for 9.7% of the effective complaints; There were 1479 cases involving express service, accounting for 90.3% of the effective complaints.

　　Consumer complaints in the postal industry were all mediated according to laws and regulations, which saved economic losses of 5.043 million yuan for postal consumers. The satisfaction rate of consumers in postal industry is 98.2% for the effective complaint handling of postal administration, 95.5% for postal enterprises and 96.7% for express delivery enterprises.

　　In June, there were 13 complaints that enterprises failed to reply within the prescribed time limit, a decrease of 11 compared with the same period last year.

　　Postal service complaints

　　— — Complaints of postal consumers about postal services

　　In June, there were 2,004 complaints from postal consumers about postal services, down 11.4% from the previous month and 24.0% from the same period last year.

　　The main problems of postal consumers’ complaints about postal services are delivery service, short mail loss and mail delay, which account for 47.4%, 19.6% and 15.4% of the total complaints respectively. The number of complaints about postal service problems showed a downward trend both month-on-month and year-on-year

　　— — Effective complaints of postal consumers about postal services

　　There were 158 effective complaints from postal consumers about postal services, down 37.8% month-on-month and 64.8% year-on-year.

　　The main problems of postal consumers’ effective complaints about postal services are delivery service, mail loss and mail delay, which account for 49.4%, 21.5% and 14.6% of the total effective complaints respectively. The number of effective complaints about postal service problems showed a downward trend both month-on-month and year-on-year

　　Complaints about express delivery service

　　— — Complaints of postal consumers about express delivery service

　　In June, 42,840 postal consumers complained about express delivery services, down 0.3% from the previous month and 10.1% from the same period last year.

　　There were 1,479 effective complaints from postal consumers about express delivery services, down 5.7% from the previous month and 68.5% from the same period last year.

　　The main problems of postal consumers’ effective complaints about express delivery service are delivery service, shortage of express delivery and delay of express delivery, which account for 35.6%, 21.2% and 18.6% of the total effective complaints respectively. The number of effective complaints about express service problems increased month-on-month, including illegal charges and express delay, which showed a downward trend year-on-year.

　　— — Complaints of postal consumers against express delivery enterprises

　　In June, the average satisfaction rate of postal consumers to the effective complaint handling of national express delivery enterprises was 96.7%, with 16 express delivery enterprises higher than the national average and 7 below the national average; The national average complaint rate of express delivery service is 7.85, with 11 express delivery companies below the national average and 12 above the national average. The average effective complaint rate of express delivery service in China is 0.27, 9 express delivery companies are lower than the national average, and 14 are higher than the national average.

　　Table of Complaints of Major Express Companies in June

　　— — Complaints about express delivery services in various provinces (autonomous regions and municipalities)

　　The average satisfaction rate of postal consumers to the effective complaint handling of postal administrations in various provinces (autonomous regions and municipalities) is 98.2%, with 22 regions higher than the national average and 9 regions lower than the national average; The average complaint rate of express delivery service in all provinces (autonomous regions and municipalities) is 3.99, with 16 regions below the national average and 15 regions above the national average; The average effective complaint rate of express delivery service in each province (autonomous region and municipality) is 0.14, with 17 regions below the national average and 14 regions above the national average.

　　Table of Complaints about Express Service by Provinces (autonomous regions and municipalities) in June

　　[News] A few days ago, we learned from the authorized dealers in the region that the price of the 00 government-specific version, which was not announced when it was listed in November last year, has been announced.The price is 399,800 yuan., and has accepted the customer reservation.

"Red Flag HQ3』"

　　The salesman of the authorized dealer of Hongqi HQ3 said: "The price of the government-specific version of Hongqi HQ300 is 399,800, mainly to meet the needs of government customers. However, individual customers can also book this model, but the waiting time for picking up the car is a little longer, about two weeks. Other models of Hongqi HQ3 can pick up the car in about 10 days. "

　　The price difference between this HQ300 government special edition and HQ300 business model is 100,000 yuan, so what are the differences between these two cars? By comparing their configuration tables, we can see that, compared with the business version, the government version lacks the safe and comfortable configuration such as electric sunroof, reversing guide monitor, reversing radar, front windshield speed image display, side air curtain, side airbag, front and rear seat heating, rear air conditioner, refrigerator, intelligent induction door lock and Bluetooth hands-free system, and the seat covering material is also changed from leather to woven fabric.

　　If you are interested in the government-specific version of Hongqi HQ300, please consult the local Hongqi HQ3 dealer. (Text/car home PG One)

　　 Related articles:

　　The listing price of FAW Hongqi HQ3 is 499,800 ~ 688,800 yuan.
　　http://www.autohome.com.cn/news/200611/16480.html

Since the first quarter, the Japanese camp has welcomed Honda’s mid-term change of Crown Road and Toyota Willanda.After combing the online auto market, it is found that Japanese brands represented by Honda and Toyota will launch at least six heavy models this year, including Honda.Civic hatchback,Brand new fit,Lingpai hybrid, mid-term change CR-V, Toyota mid-term change VIOS,Mazda CX-30 and so on.It can be seen that Honda brand is quite rich in new cars this year, and Civic hatchback is a popular model that Honda powder is waiting for in China. In terms of price, Toyota is one of these Japanese brand new products.In the mid-term, Vios and Honda’s new Fit are the most close to the people, and the starting price is only in the early 70,000 yuan.

Lingpai hybrid

Lingpai Hybrid has arrived in the store one after another. The new car is the first entry-level product of Honda brand in the domestic market to use hybrid system. After the new car is launched, it willGreatly solve consumers’ complaints about the current 1.0T three-cylinder engine.. New car carrying1.5L hybrid system,everyThe fuel consumption per 100 kilometers is only 4L, and the main competing products after listing includeCorolla double engine, Ralink double engine and other models.

Mid-term change CR-V

Honda CR-V is one of the best-selling joint ventures in the domestic market, and the new car will be redesigned in the second half of this year. In terms of styling, the CR-V in the mid-term change is relatively small, but the front grille and the lower bumper have been adjusted, and compared with the appearance with little change, it has been added.The Black Edition sports kit may be regarded as the biggest change point of the new car. In terms of power, the new car will continue to be equipped.1.5T and 2.0L hybrid systems have two kinds of power. After the new car goes on the market, it will continue to compete with its own Honda Haoying, Toyota RAV4, Volkswagen Tanyue and Nissan Qijun.

Brand-new Fit (the following figure shows the normal version and the crossover version respectively)

Guangqi Honda’s new Fit has been declared in the Ministry of Industry and Information Technology, which means that the new car will soon be listed. Different from the current models, the new generation Fit will launch basic, sports and cross-border versions to meet the needs of a variety of consumers, and the new car after the replacement is more sporty and personalized.In terms of power, the new Fit is equipped with a 1.5L naturally aspirated engine, with a maximum power of 96kW, and its power parameters are ahead of the competing SAIC Volkswagen POLO.

Civic hatchback

The popular Honda Civic hatchback will be launched in the second half of this year. The overall design style of the new car is more sporty than that of the sedan version, especially the middle-mounted and two-outlet exhaust used at the rear of the car greatly enhances the sporty feeling of the new car.In terms of power, the Civic hatchback is still equipped with a 1.5T four-cylinder engine, with a maximum power of 130kW and a peak torque of 220 N m/226 N m. The transmission system is matched with a 6MT or CVT gearbox. In terms of price, it is estimated that the starting price of new cars will exceed 140,000 yuan.

Medium-term change VIOS

Toyota’s new VIOS has completed the declaration in the Ministry of Industry and Information Technology, and continues to provide hatchback and sedan versions. Compared with the current model, the new car is tuned.The design of the front grille and headlight group has been adjusted, and the overall shape is more exquisite and dynamic. In terms of power, the new VIOS family follows the 1.5L natural system engine, which meets the national six emission standards with a maximum power of 81kW. Because it is a modified model, the price of the new VIOS family (1.5L model) will not be greatly adjusted. It is estimated that the VIOS FS hatchback model will be sold at around 75,800 yuan, and the VIOS sedan model will be sold at around 77,800 yuan.

CX-30

CX-30 is a compact SUV owned by Mazda, and its positioning is lower than CX-5. The main competing models include Nissan Hacker, Honda XR-V, Binzhi and Toyota C-HR. In terms of appearance, the new car still uses the familiar soul design language, and the visual effect is relatively sporty. The pre-sale of new cars has started, and the pre-sale price of eight models equipped with ordinary 2.0L engines is 129,900-176,900 yuan, followed by high-profile models equipped with imported compression ignition 2.0L engines.

"What kind of car is this?"

A few friends asked after seeing the video posted in the circle of friends, and I immediately replied that Chery iCAR 03 would be listed soon.

This shows that iCAR 03 has achieved initial success and attracted everyone’s attention-it is hard not to be attracted when you see a small square box that looks like a guard.

Just in October this year, Yin Tongyue, Chairman of Chery, issued a signal, "We won’t be so polite in the ranking of new energy industry as this year! We will definitely enter the national head position. " .

Chery’s wholesale volume in November reached 210,000 vehicles, which is already the head of the head, but its new energy products are still short-board-14,000 vehicles in November, with a penetration rate of only 7%, while the penetration rate of the whole China brand new energy vehicles has reached 60%.

As the first new energy vehicle (Zhijie S7 cooperated with Huawei) after the chairman’s outburst, iCAR 03 has high hopes. The new car will be officially opened for pre-sale on December 18th, and the pre-sale price has already been announced at Guangzhou Auto Show, among which the price range of two-wheel drive version is 140,000-160,000 yuan, and that of four-wheel drive version is 160,000-190,000 yuan.

Design: the electric guard has a high value.

Chery, the brand of iCAR, was registered as early as 2003, and it was officially launched 20 years later. As the first model of iCAR, 03 contains the meaning of "three things are born" and cannot be lost.

Now the auto market is extremely involuted, and the hard-core off-road vehicle with square box shape seems to have become a big blue ocean market at present, and the typical one is Land Rover Defender.

The price of more than 1 million guards is still in short supply, which has driven Chery Jaguar Land Rover to increase its sales in China by 25% in the first 10 months of this year. Jaguar Land Rover executives claimed that friends can learn from the outside of guards, but they can’t learn from the core.

It is undeniable that the guardian is indeed online. This is also the era of looking at the face value. A car with a high face value may not sell well, but a car with a low face value will not sell well.

As a latecomer, China brand really has no chance if it starts with oil cars, but the era of electrification has changed the rules of the game.

The price of Chery iCAR 03 is about 1/10 of that of Guardians, and Guardians are embarrassed to speak. Moreover, iCAR 03 is pure electric, and its size is very different, and the details are also different.

ICAR 03 positioning is the first fun car for young people and the second car for families, which has no less temperament.

Judging from the scene, the overall shape of iCAR 03 is square and tough, and the body is outlined with a large number of straight lines, which is very consistent with the traditional impression of off-road vehicles.

The inverted "L"-shaped headlight group also brings high recognition to the new car, which is obviously different from the guardian, while the daytime running lights on both sides echo the iCAR brand LOGO.

The external "small schoolbag" design and vertical taillights at the tail are also common design languages for off-road vehicles. It should be noted that this small schoolbag (which can only carry 10 kilograms) is not a spare tire, but is designed for aesthetics and adding off-road atmosphere.

In terms of body size, the length, width and height of the new car are 4406/1910/1715mm respectively, but the wheelbase can reach 2715mm, making it a small SUV.

The short front and rear suspension and the traditional four-door design can improve the passability of the vehicle and ensure the seating space in the vehicle. When coming into the car, the interior of the new car also adopts a tough square design language. The overall layout of the cockpit is symmetrical, and the suspended central control panel and the through design below expand the internal storage space and spatial freedom.

When we entered the car, the color first surprised us. Changing the layout of the black system in the past, it adopts the double elements of green and cement ash, and is decorated with bronze color, which brings a full sense of advanced. The display area adopts full LCD instrument and suspended central control screen, which matches the latest car system, and the whole intelligence is extended again.

Look at the seat again. Due to the square body of this car, the whole sitting posture is slightly upright, and the angle cannot be adjusted. If it is long, the comfort will be reduced. Fortunately, the official has added more materials to this car seat, which is the ceiling in the same level in the whole softness!

In terms of power, the new car will provide two rear-mounted single-motor and double-motor drive systems, with the maximum power of 135KW and 205KW respectively, and the pure electric cruising range of 401 km and 501 km, and it is equipped with L2-class auxiliary driving function.

Cross-country ability: guardian 7 successful bottom?

With its compact body and pure electric structure, our four-wheel drive version iCAR 03 is still quite easy to drive, which is more than enough to shuttle through Wuhu’s urban roads, online celebrity beaches and even professional off-road venues.

From the beginning of its design, iCAR 03 is mainly used to travel in cities, but also to take into account other certain off-road capabilities, because its slogan is "play differently."

This car has a built-in all-aluminum girder and a four-wheel drive mode, but it is impossible to think about using a small pure electric SUV for heavy off-road. It is still no problem to do ordinary off-road.

The car adopts an all-aluminum body and embedded high-strength all-aluminum girders. The torsional stiffness of the car body is 30% higher than that of the traditional steel body, which effectively improves the endurance and handling performance. In terms of chassis, iCAR 03 adopts the front McPherson with hydraulic isolation bushing and rear H-arm multi-link independent suspension, which is the same as Land Rover, and can reduce road vibration by more than 30% in bumpy road conditions.

ICAR 03 has a approach angle of 26 and a departure angle of 29, with a minimum ground clearance of 170 mm and a maximum wading depth of 600mm, while Land Rover has a maximum wading depth of 900 mm. With the support of iWD intelligent electronic control four-wheel drive, iCAR 03 can easily cope with various road conditions such as snow, mud and sand.

In addition to scattering in the sand, we drove a Chery iCAR 03: we crossed the bumpy mud, set foot in a 60cm sink, and climbed a 45-degree hump. We really played something different.

There will be an extended version next year, and the price may be less than 100,000 yuan.

ICAR 03 is a pure electric version, but as the first car for young people, the price of about 150 thousand yuan is still a little expensive. After all, young people are under a lot of pressure now, and there are a lot of car loans and mortgages. , of course, except for the family’s strong assistance; In addition, there are too many models to choose from for 150,000 yuan.

Now there is a better solution-extended range version, which can solve the mileage anxiety problem of young people and reduce the cost.

According to iCAR insiders, 03 reserved an extended range version at the beginning of design, and it is expected that the extended range version will be launched in June next year, and the price may be less than 100,000 yuan.

This is a good thing for iCAR 03. After all, Chery has high expectations for it-it hopes to sell more than 10,000 yuan a month. If it only relies on the pure electric version, I think it is unlikely, because in the pure electric and extended range versions, the extended range version is generally more popular, and the higher the end, the more popular it is.

This has answered the concern of the extended-range version of "low". Driven by the main car companies such as Ideal, Challenge, Geely and Changan, the extended-range version is entering thousands of households.

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